Procedure for making an order and receiving a toy

1. Product selection

Select the products you need by adding them to the cart - click "Add to cart". Please note that the colour tones of the products displayed on the online store's website may differ slightly from the real ones. This may be affected by the colour brightness settings of your computer monitor, phone or other device.

2. Order placement

In the "Shopping cart" in the "Your contact information" section click "Edit / Add" and fill in the contact information about yourself. Then click "Register and make a purchase" or "Make a purchase as a guest". If you have already registered before, enter your username and password and press "Log in".

The next step is to choose the method of delivery.

Delivery methods:

  • „Omniva”

Within Latvia:

From parcel terminal to parcel terminal - depending on the size of the parcel (2.88 eur - 3.88 eur) 

  • „Latvian Post”

Outside the European Union - 9,00 eur

 

Check the payment method "By bank transfer after receiving the invoice by e-mail".

If you have a discount coupon code, enter it in the appropriate box.

If you have any special wishes or comments about the order, write it in the appropriate field.

Carefully check all the information you have entered.

To make a purchase, you need to read the "Terms and Conditions" and tick it. Click "Confirm Purchase".

3. Order confirmation

Immediately after ordering the product the prepayment invoice will be sent to the e-mail address you specified, where all the information about the purchase and details will be indicated. The invoice will also include the cost of delivery.

4. Payment

Payment for the product is made by bank transfer after receiving the prepayment invoice to your e-mail. The data required for the payment are indicated in the invoice.

5. Delivery

After receiving the payment of the invoice, the product, which is available immediately, is packed and sent with your chosen delivery method on working days within 24 hours. You will receive a confirmation of sending a parcel to your e-mail. The time of the parcel receipt depends on the delivery method. In turn to the product, which will be made by order, we will clarify the time of the receipt by contacting you by e-mail or phone.

6. Confirmation of the product receipt (optional, but desirable)

It would be nice if you could give a message about receiving the product!

 

Product return conditions

In order to avoid a product return situation, please read all information about the product before placing an order. Immediately after receiving the product, make sure that the order contents and the product correspond to your order.

You have the right to refuse the product within 14 calendar days from the date of its receipt. In this case, please notify us by e-mail This email address is being protected from spambots. You need JavaScript enabled to view it.. You will receive a withdrawal form, which will need to be filled out and sent to us to the e-mail address above.

The product must be returned within 7 calendar days after sending the withdrawal form. Expenses incurred in connection with the return of the product are paid by the Customer.

We do not accept the product back and do not refund the order value:

- if the product was made according to the Customer's instructions and wishes or personalized;

- if the product is damaged or used;

- if original packaging with complete set of products without visual defects has not been kept.

The Customer is responsible for maintaining the quality of the product during the term of the right to refuse.

Upon receipt of the product, we will evaluate its condition, and if it will be appropriate for a new product, we will refund the money to your bank account within 5 working days. We will inform you about the transferred money by e-mail.

 

Procedure for making an order and receiving a crochet toy pattern in PDF format

1. Crochet toy pattern selection

Select the crochet toy pattern in PDF format you need by adding it to the shopping cart - click "Add to cart".

2. Order placement

In the "Shopping cart" in the "Your contact information" section click "Edit / Add" and fill in the contact information about yourself. Then click "Register and make a purchase" or "Make a purchase as a guest". If you have already registered before, enter your username and password and press "Log in".

Check the payment method "By bank transfer after receiving the invoice by e-mail".

If you have a discount coupon code, enter it in the appropriate box.

Carefully check all the information you have entered, especially your e-mail address, because a PDF file will be sent to it.

To make a purchase, you need to read the "Terms and Conditions" and tick it. Click "Confirm Purchase".

3. Order confirmation

Immediately after ordering the product a prepayment invoice will be sent to the e-mail address you specified, where all the information about the purchase and details will be indicated.

4. Payment

Payment for the master class is made by bank transfer after receiving the prepayment invoice to your e-mail. The data required for the payment are indicated in the invoice.

5. Receiving of crochet toy pattern

After receiving the payment of the invoice, a PDF file with a crochet toy pattern will be sent to the e-mail address specified by you.

6. Confirmation of the PDF file receipt (optional, but desirable)

It would be nice if you could give a message about receiving a crochet toy pattern!

 

Data processing

The online store "priekabumba.lv" confirms that the personal data you provide are used only for accepting orders and delivering goods from the online store in accordance with the requirements of the legislation of the Republic of Latvia. We confirm that the data are not transferred to third parties, except the delivery companies SIA Omniva and VAS Latvijas Pasts, as far as it is necessary to arrange delivery. The online store provides data protection that prevents data leakage or unauthorized use.

 

Copyright

All information available in the online store "priekabumba.lv", i.e. texts and photos are protected by copyright.

The publication, distribution or sale of crochet toy patterns or their fragments is prohibited. This material is the work of the author and is intended for your personal use only. It is allowed to sell your own works – finished toys, made out from these master classes, indicating their author.

 

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